Population Health Management the Moneyball of Healthcare:

With Xcelsius on Life Support, Lumira 2.0 Breathes Life Into Provider’s Dashboards

As the baseball season roars toward its World Series climax, it’s easy to see how Billy
Beane’s 2002 Moneyball Oakland A’s have left their data-heavy mark on the game. The
Los Angeles Dodgers, Chicago Cubs, Houston Astros and New York Yankees are all
playoff teams that have relied heavily on metrics to assemble teams and even provide
reason behind in-game strategy. Now Population Health Management brings its
sabermetrics to the healthcare game.

Utilizing Business Intelligence, data analytics, and predictive analysis, PHM looks to make a deep playoff run of its own. Patient populations are analyzed with clinical, financial and operational data brought together from across the organization. Real-time insights allow a provider to identify care gaps, be more efficient with the delivery of care services, assess the overall health of the patient population, and motivate engaged patients to make healthy choices while outside the hospital or facility.  In the end, PHM looks to mitigate costs by effectively managing and preventing chronic diseases.

Out with the Old

Kingfisher’s long-standing partnership with a large healthcare provider came to a technological crossroads. The client’s legacy BI system began to struggle with the demands of increasing requests for data. The client made the call to the bullpen and Kingfisher was brought in to assist in a transition to the latest in SAP BusinessObjects BI technology. The old dashboards were built using Flash-based Xcelsius and were struggling to keep up with the business demands and increase in data. As browsers support the Adobe Flash platform less and less, this became a wrinkle in the game plan as well. The dashboards were choking in the clutch with the large volumes of information. The provider’s team needed better performance and more modern web/mobile technologies.

In with the New

The decision was made to move to BI 4.2 SP3 using Data Services, Lumira, Web Intelligence, and Crystal Reports. However, this wasn’t just a simple migration. The client took the opportunity to rethink their current business requirements and discovered a need to expand both the data set and what information, reports, and dashboards should be provided to the business stakeholders.  This required direct access to all available patient data to give them a better understanding of the situation and allow them to make more informed choices. This began a dashboard evolution from Xcelsius, to SAP Design Studio, to the latest initiative using the dashboarding technology available in Lumira 2.0.

The Tip of the Iceberg

Representing over 50 million lives creates a mountain of data and we needed to gather
these data sets. The challenges of managing all of this critical data were analogous with
an iceberg, with only the small piece of the icy mountain above water and visible to the
various user groups. We partnered with our client to integrate and extend the existing
data warehouse that supported the entire “iceberg” by using leading-edge design and
sophisticated ETL, while putting in place rock solid security measures to ensure the
sensitive nature of the data was protected.

The old dashboards were broken into multiple files to support the business
requirements at the time. The new applications are self-contained in a single
dashboard. This allows for a seamless user experience and reduced maintenance for
IT. These dashboards are designed like mini BI applications that serve multiple user
communities, from large insurers to regional facilities to individual clinicians – providing
fast, dynamic access to aggregated metrics that drive better care. Providing and
analyzing this data quickly is beyond mission-critical, it can literally change lives.

From Tortoise to Hare

With a user base of 10,000, 85% external (clients or providers), the new application processes an average of 13,500 scheduled reports per week, with an increase of 75% in reporting times. It also provides on-demand, interactive, and embedded analysis. A holistic data perspective and subsequent 360º view of the patient for the provider is essential for providing the right care at the right time for every patient and his/her well- being.

See more Business Intelligence insights or get future articles sent right to your inbox

increase your knowledge
increase your knowledge

Read more business intelligence articles

About the Author:

Jason is the Marketing/Creative Director at Kingfisher. While he can’t juggle (yet), his background in marketing, advertising, web design, creative writing, journalism and news media allow him to juggle the many hats necessary to be worn in a small marketing department. When he’s not on the ice playing hockey, he can be reached at Jason.Bennitt@kingfisherinc.com.