Be the Hero
Have a chat with an SAP service provider, then go into the next meeting armed with a solution, facts, and a plan. A simple tune-up or upgrade often reveals other opportunities for improvement and savings at no additional cost. A good partner gives you a trouble-free upgrade or initiative. A great one gives you a seamless transition, on budget, on time and further considers things such as analyzing the system architecture and licensing structure. Optimizing that alone at one recent engagement added a 20% increase in throughput. I’ve linked to the case study here if you’d like to hear more about that. If you figure a 20% increase in efficiency at our small company example above, you’re talking about adding another $40K in employee time savings. Again, if there are more users at larger salaries, multiply that out.
If you don’t have it, you just need to get it. In most circumstances, we just include this as part of our upgrade or tune-up. It just makes sense. You can rationalize it with better security, significantly increased user adoption or by good, old-fashioned dollars and cents. Companies are constantly resetting passwords, as multiple logins are required and, subsequently, forgotten. When everyone’s time is rolled in, Forrester Research figures password resets cost a company $70 each on average. You guessed it, add up all of those password resets over the year and multiply by 70 bucks. You can add that to the tally we’re keeping here.