With the introduction of smart metering, the granularity of data, and therefore data volume has grown. With the introduction of a BI solution from Kingfisher, we can use big data to make smarter decisions.
Providing Exceptional Customer Service
Use big data to better understand customer demands and provide them with a service that is specific to them.
Improving Operational Decisions
Reduce operational cost by using big data analytics to predict equipment failures and maintenance issues before they actually happen.
Only produce when there is a demand. Looking at the forecast, adjust production to meet those demands. Reduce costs by running off-peak, and not overproducing.
Using customer consumption data based on geographical location, you can improve supply and demand forecast, ensuring you have the right amount of resource available at the right time.